4756 - Senior Manager, Server & Storage Services - San Jose, CA

Responsible for strategic and tactical management of SunPower’s server and storage infrastructure services and for driving projects and initiatives to improve and enhance existing capabilities. Responsible for the definition of global architecture and standards, as well as for leading the operation of Windows and Linux server infrastructure, Storage infrastructure, Backup and Recovery, Database Administration, and Application Administration services. Provide oversight for design and ensure that infrastructure and services are implemented according to best practices and aligned with the strategic architectural direction. Provide leadership by example, leveraging strong organizational, technical, process, and people management skills. Work with Director of Global IT Operations, with vendors, and with peers to develop and coordinate strategy, architecture, roadmap, budget, and execution of Server and Storage Services.

Major Duties and Responsibilities:
• Maintains overall responsibility for the server infrastructure at SunPower, including the procurement, deployment, configuration, support, and standardization of Windows and Linux server environments.
• Responsible for full life-cycle management of the Storage environment, including storage architecture, procurement, implementation, support, as well as growth and performance management.
• Manages the support and operation of production, test, and development databases on the Oracle and SQLserver platforms.
• Provides operational support and management of application infrastructure, including IIS and Apache web servers, various application servers (Documentum, J2EE, etc.) in support of IT and business-owned applications and services.
• Insures success of projects and initiatives driven by Server Services through the disciplined use of project management methodologies and techniques.
• Develops and manages Key Performance Indicators for Server, Storage, Database, and Application Administration and services, and communicates regularly with senior management to report on operational performance.
• Provides leadership and guidance in managing, monitoring and enhancing the server, storage, database, and App Server lifecycle at SunPower including deployment, patching, upgrades, security, availability, configuration and capacity management.
• Ensures that all team members follow the ITIL Service Management processes such as Incident, Problem, and Change management.
• Develops and manages vendor relationships for hardware and software procurement, product roadmaps and to gain visibility into emerging technologies.
• Partners with stakeholders and decision makers from the business units and IT to make leadership decisions on operational, strategic and tactical initiatives
• Responsible for establishing development plans for the team and ensuring team members are adequately trained.
• Monitors workload of staff to ensure team members are consistently managed and challenged
Skills / Experience:
• College degree in the field of computer science or Computer Information Systems or equivalent work experience required.
• Minimum of 10 years of experience in Information Technology including 5+ years in leadership, supervisory or management position is required.
• 6 to 10 years experience in a large enterprise IT environment with Windows, Linux, VMware, Active Directory, Exchange, tape-based and disk-based backups, NAS and SAN storage.
• 3 to 5 years experience with management and support of Oracle and SQLserver database infrastructure in an enterprise setting.
• 3 to 5 years experience in management of web and application server environments, including Apache, IIS, J2EE, Java, Documentum.
• Excellent problem solving/analytical skills and knowledge of analytical tools.
• Strong understanding and experience in ITIL processes.
• Solid understanding and experience in virtualization technologies, Hardware and OS deployment methodologies.
• Strong written, verbal, negotiation and presentation skills.
• Ability to effectively interface with technical and non-technical staff at all the levels of the organization.
• Previous experience with HA and clustering solutions, as well as BCP/DR methodologies.
• Outstanding interpersonal skills and ability to establish strong relationships with all levels of the organization.
• Experience in vendor management, communication and negotiations.
• Experienced in analyzing project scope and determining resources needed to meet projects demand.
• Strong problem solving and root cause analysis skills.

Please send resume to David.Sneed@sunpowercorp.com.