Senior Manager, Technical Training - Richmond, CA

The Senior Manager, Technical Training will be responsible for planning, budgeting, coordinating, developing, promoting and evaluating the effectiveness of technical training curricula and courses for SunPower Systems group. The Senior Manager may also be responsible for conducting training for trainers identified as departmental subject matter experts in specific knowledge, skills or abilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

•Design, plan and deliver a Technical Training Program & Roadmap including prioritized phased releases of curricula, coursework, instructions and certifications based on the requirements defined by each Systems department.

•Define, implement, and regularly review the roles, responsibilities, required qualifications and experience, policies and procedures relating to Technical Training staff, and oversee and manage department personnel, including any contractors or suppliers.

•Work closely and coordinate with the following groups:
oR&D and Product Management to capture product knowledge
oSystems Operations departments to capture priority role-specific knowledge, skills and abilities to include in Technical Training Program.
oQuality department to regular reviews quality goals and achievements, and recommend changes to achieve continual improvement. Review quality assurance inspection reporting and suggest changes to training content to address areas of deficiency.
oPower Plant O&M department to support the training of customers on technical subjects and develop related training bulletins or other technical documentation.
oHR and Systems Management to tie Technical Training Program certifications to KIs, individual acknowledgement and career development.

•Report on all training-related metrics and dashboards to continually monitor department compliance with established goals.

•Establish overall budget, and manage and report on the finances of the overall training program.

•Establish quarterly Key Initiatives with each Technical Training staff member and regularly review and score achievement to goals.

Education and Experience
Required
•Bachelors degree in physics, engineering, energy technologies, power control or related field.
•8 to 10 years of training experience with 3+ years in a technical field (e.g. design, engineering, field operations, project controls, project management, or plant operations & maintenance).
•5 to 7 years of management experience in designing, planning, delivering accredited technical training programs across multiple offices or regions.
•Superior communication skills – both written and oral and good listening skills.
•Superior organizational skills (prefer project management experience)
•Competence with Microsoft Office software (Word, PowerPoint, Excel).
•Demonstrated experience in creating customer documentation, including application notes and product manuals.
•Strong customer focused attitude.
•Experience working with licensed contractors

Preferred
•Experience which demonstrates some appreciation of mechanical or electrical engineering principles.
•Experience planning, developing and executing technical training programs in the power plant industry.
•Experience in Training Within Industry (TWI) program.
•Experience with e-learning software and computer-based authoring tools.
•Degree in field related to Adult Education, Instructional Design or Educational Psychology.
•Experience in design, construction, solar installations or NABCEP certification.
•Experience with CAD or illustration software.

Plan for Global Travel (+50% time)

In addition to offering a competitive compensation package, SunPower is a company committed to offering a benefits package that provides security and well-being to its employees and their eligible dependents, including domestic partners.

Please send resume to David.Sneed@sunpowercorp.com.