4348 - IT Project Manager / Analyst - San Jose, CA

The IT Project Manager will be responsible for driving all application development for Customer Applications at SunPower. This position reports to the Senior Manager, IT Customer Applications.

This position will interface closely with the functional business managers across our Global Business Units, including but not limited to Directors of Global Business Processes with the business Units. The IT PM will work closely with Global Processes Owners to understand the business requirements and then drive development and deployment of relevant supporting IT systems to achieve business goals

This role would suit a self-motivated, results-oriented individual who is comfortable in an entrepreneurial environment and has experience in working effectively with and providing world-class service to internal customers. To succeed in this role, you will possess project management and analyst experience, detail-oriented execution skills, overall business savvy, strong communication abilities and a focus on service excellence.

Essential Duties and Responsibilities
• Consult with Business Unit management to determine business goals and identify effective information systems and business process solutions to achieve these.
• Work with global process owners to ensure that relevant information systems serve the business needs effectively – including but not limited to CRM System, Business Intelligence System, Portals, etc.
• Build Client Relations: establish productive and reciprocal relationships, manage stakeholders.
• Partner with business analysts on needs analysis, business requirements doc, business process flow diagrams, cost benefit analysis, and business impact analysis.
• Define and Validate Project Scope: clarify project request and conduct needs analysis; identify project priorities, requirements and deliverables.
• Solution Proposal: technology evaluation, functional requirements document, mock-ups.
• Create Project Plan and Schedule: estimate work required to deliver end-product based on scope; validate and translate into tasks and duration.
• Assess Risk: identify risks to program success and create mitigation plans.
• Manage Project Delivery Process: drive project through methodology gates; track progress, identify, escalate, and resolve issues; recommend and ensure decisions.
• Specific Meeting Documentation: action/to-do lists, meeting agendas, and meeting minutes.
• Overall responsibility for SDLC documentation.
Necessary Skills
• Experience with Salesforce.com and Force.com platform. At least two successful project implementations.
• Project management process knowledge or certification.
• IT analysis / analytical thinking, decision making, planning & prioritization.
• Process Knowledge in sales and marketing. Supply chain helpful.
• Experience working in a global environment with offshore/outsourced resources across multiple time-zones
• Experience with systems integrated with back office/ERP systems
• Client-facing Skills: business networking, consulting and partnering, influence
• Communication: facilitation, negotiation, presentation and demonstration, facilitate meetings.
• Strong verbal and written communication / presentation abilities.
• Self-motivated with the ability to work independently with minimal supervision.
• Proficiency in MS Project, PowerPoint, Excel.

Related Experience & Educational Requirements
• BS Computer Science (or equivalent) degree
• 8 – 10 years total experience in an IT role, 3-4 years as PM / Analyst
• 1-2 year direct experience with Salesforce.com and Force.com platform
• Experience and knowledge of the core components and architecture of CRM systems, extranets / web portals. Some ERP helpful.

Please send resume to David.Sneed@sunpowercorp.com.